OVERVIEW
Dr. Zakaria is currently an Associate Professor at the Universiti Utara Malaysia in the Department of International Business, College of Law, Government, and International Studies. She received her Ph.D. in Information Science & Technology and MPhil in Information Transfer at Syracuse University, USA and MS in Management from Rensselaer Polytechnic Institute, USA. Her research expertise combines several interdisciplinary fields which are cross-cultural management, international business, and computer-mediated communication (CMC) technology. Thus, her research program centers on issues of cross-cultural and intercultural communication and its impact on the effectiveness of managing expatriates working in global virtual teams, developing intercultural communication competencies through effective cross-cultural training for global virtual teams, and building culturally-sensitive cyber infrastructure collaboratories.
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